Menu
Cart 0

Help Center

SHIPPING

SHIPPING METHOD

HOW DO YOU SHIP?

WHY DIDN’T MY ORDER COME IN ONE PACKAGE?

SHIPPING TIME

HOW LONG WILL MY ORDER TAKE TO BE DELIVERED?

HOW CAN I TRACK MY ORDER?

WHEN WILL MY TRACKING INFORMATION APPEAR?

WHY CAN'T I TRACK MY ORDER?

WHY IS MY SHIPMENT STATUS UNCHANGED?

ARE THERE CUSTOMS, TAXES, DUTIES, AND/OR TARIFFS?

SHIPPING PROBLEMS

WHAT SHOULD I DO IF I PROVIDED YOU A WRONG SHIPPING ADDRESS?

PAYMENT

PAYMENT SECURITY

HOW SECURE IS MY ONLINE ORDER?

ORDER

ORDER

HOW TO PLACE AN ORDER?

HOW DO I SET MY SHIPPING ADDRESS?

HOW CAN I MODIFY MY ORDER?

HOW DO I AMEND OR CANCEL MY ORDER?

CAN I USE SEVERAL DISCOUNT CODES IN ONE ORDER?

CAN I COMBINE SHIPPING ON MY ORDER?

WHAT DO I DO IF I HAVE MISSING ITEMS IN MY ORDER?

POST - PURCHASE

DEFECTIVE/DAMAGED ITEMS

WHAT IF I RECEIVED A DEFECTIVE/DAMAGED ITEM?

WHAT IF THE TRACKING INFORMATION OF MY ORDER STUCKED FOR WEEKS OR SHOWS "RETURNED TO SENDER"?